The following Terms of Use (these “Terms”) govern your access to and use of the GetProperlinks website, including any content, functionality, and services offered on or through GetproperLINKS (the “Site”). GetProperlinks is operated by Brand Factory LLC, located at 62/28, Dharmaraja Mawatha,Kithulampitiya,Galle. References to “GetProperlinks,” “we,” “us,” or “our” refer to Brand Factory LLC and its subsidiaries, while “you” or “user” refers to any individual accessing or using the Site.
Please read these Terms carefully before you start to use the Site. By accessing or using the Site, creating an account, or by clicking to accept or agree to the Terms when this option is made available to you, you accept and agree, on behalf of yourself or any entity you represent, to be bound by these Terms, our Privacy Policy, found here, and any additional guidelines, policies, or disclosures (collectively, the “Terms”). If you do not agree to these Terms, you must not access or use the Site. For more detailed policies surrounding activities and usage on the Site, please refer to the designated articles herein.
If you have any questions regarding the Site or these Terms, our Customer Support team is available to assist you. You can reach out to us by submitting a request through [Insert Contact Information. For additional contact points and information, please see Contact Us.
- User Representations and Guarantees
This Site is offered and available to all users without any age restrictions. By accessing or using the Site, you represent and warrant that you have the legal capacity to enter into a binding contract and that you agree to abide by these Terms of Use. If you are accessing or using the Site on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.
By using the Site, you represent and warrant that you meet all of the eligibility requirements set forth herein. If you do not meet all of these requirements, you must not access or use the Site.
- Definitions
- Freelancer: An individual who offers services or completes projects via the Platform.
- Project Owner: An individual, business, or entity that posts a job, project, or assignment and seeks freelancers to complete work on the Platform.
- Services: Professional work offered by freelancers.
- Projects: Tasks, or work requests posted by project owners or clients that freelancers can complete.
- Active Gig: Allow freelancers to offer services in different formats and prices.Packages can include upgrades, which lets Sellers price their service.
- Freelancer profile : Where freelancers can include all of their information, present a portfolio of other works, showcase their skills that could be helpful to Project owners/ clients.
- Overview (Main Terms, in a Nutshell)
Only registered users may buy and sell on GetProperLinks. By creating an account, you agree to provide accurate, complete, and up-to-date information about yourself or your business. It is your responsibility to update this information when necessary and verify your account by submitting relevant documents. You must not create an account for fraudulent or misleading purposes. You are solely responsible for maintaining the confidentiality of your account and password, and for any activities that occur under your account. We are not liable for any unauthorized use of your account.
For detailed information about fees and payments, please refer to our Payment Terms.
Freelancers are expected to fulfil all orders promptly and accurately. Repeated cancellations or failure to deliver services may negatively affect a Freelancer’s reputation and account standing.
Freelancers may progress through account levels based on their performance. Higher levels may unlock additional features and opportunities.
Unless otherwise agreed upon, Project owners/clients receive full rights to the delivered work.
GetProperLinks reserves the right to use publicly shared work, reviews, and other content for marketing and promotional purposes.
We are committed to protecting your privacy. Please review our Privacy Policy for more details on how we handle your data.
- Project Owner
Project owners on GetProperLink create listings (referred to as “Project”) that allow Freelancers to give their services. Each successful project completed credits to the Freelancer’s wallet.
- Freelancer
Freelancers on Getproperlinks can submit proposals for featured posts and get the access to complete the project. Each successful project completion, freelancers get paid for each task. (Payment Policy)
Level System
Our level system empowers Freelancers by tracking key metrics that reflect their performance and activity on the platform. As Freelancers gain more experience and meet performance benchmarks, they can progress to higher levels, unlocking new benefits to enhance their experience.
Freelancers on GetProperLinks can achieve different account levels based on their performance metrics, such as order completion, timely delivery, and customer satisfaction. Reaching the highest level, known as the Top Seller level, may also involve a manual review process, ensuring that only the best-performing Freelancers qualify.
Please note that violations of these Terms may result in restrictions on your progress within the level system. This could include placing your account on hold, limiting your access to certain benefits, or excluding your account from the levelling system all together.
- Account Registration
To access certain services on the Platform, you will need to create an account. You agree to:
- Provide truthful and accurate information.
- Keep your login credentials secure.
- Take responsibility for all activities under your account.
- Verify your account by submitting required resources. (NIC / Passport)
You must promptly update any account information that changes.
- Platform Services and Projects
The Platform serves as an intermediary to facilitate connections between freelancers and project owners/clients. The services include:
- Posting projects.
- Searching for freelancers and applying for freelance jobs.
- Communicating between freelancers and project owners/clients.
The Platform reserves the right to modify or discontinue any services at any time without notice.
- Ownership
When purchasing a service on GetProperLinks, the Project Owner is granted all intellectual property rights, including copyright, upon delivery and full payment. The Freelancer waives any moral rights to the work, as permitted by applicable law.
The Freelancer agrees to transfer all rights to the Project Owner upon delivery, including the copyright. These rights are only valid after full payment. If payment is cancelled, the Project Owner loses the right to use the work.
For custom-created work (such as artwork, design, or reports), all rights, including copyright, exclusively belong to the Project Owner once the work is delivered. The Freelancer agrees to assign full ownership as outlined in the Terms.
- User Responsibilities
As a user, you agree not to engage in:
- Fraudulent, illegal, or unauthorized activities.
- Harassment, spamming, or abusive conduct.
- Misrepresentation of your skills, identity, or the work you provide.
Freelancers agree to provide accurate descriptions of their services and deliver work on time. Project owners/clients agree to provide clear project details and make prompt payments for completed work.
- Freelancer-Client/Project Owner Relationship
The relationship between freelancers and project owners/clients is independent of the Platform. The Platform does not:
- Employ freelancers.
- Control the work relationship between freelancers and clients/project owners.
- Provide any guarantees regarding the outcome of services or projects.
Freelancers and project owners/clients are solely responsible for negotiating the terms of their agreement.
- Payments and Fees
The Platform facilitates payments between freelancers and project owners/clients. Payments are processed as follows:
- Project owners/clients must pay agreed fees once the project is completed or milestones are met.
- Freelancers are entitled to receive payment upon the completion of the agreed-upon work. However, if any revisions are required in the submitted work, corrections must be made before the payment is issued.
The Platform may charge fees for using its services. These fees will be clearly communicated to you. Refunds, if applicable, will be governed by the specific terms of each project or service.
- Content Ownership and Intellectual Property
Content shared on the Platform remains the property of its original owner. However, by posting content (such as project descriptions, freelance profiles, and communications), you grant the Platform a worldwide, non-exclusive, royalty-free license to use, display, and distribute this content.
You must not use content that infringes on another party’s intellectual property rights.
- Termination and Suspension
The Platform reserves the right to terminate or suspend your account if you:
- Violate these Terms of Use.
- Engage in illegal or harmful activities.
- Provide false or misleading information.
In the event of termination, you will no longer have access to your account or any services on the Platform.
- Dispute Resolution
In case of disputes between freelancers and project owners/clients:
- Both parties should attempt to resolve the matter through communication.
- The Platform may, at its discretion, offer a mediation service but is not obligated to resolve disputes.
Any unresolved disputes must be handled outside the Platform, and the Platform is not liable for any disputes arising from project work.
- Limitations of Liability
The Platform provides services on an “as is” basis and makes no guarantees regarding the quality or outcome of projects or services. The Platform is not responsible for:
- The actions or omissions of users.
- The content shared on the Platform.
- The success or failure of a project.
To the maximum extent permitted by law, the Platform disclaims any liability for any damages, including but not limited to loss of revenue, data, or reputation.
- Modifications to Terms
The Platform reserves the right to modify these Terms of Use at any time. We will notify you of significant changes, but it is your responsibility to review these Terms regularly. Continued use of the Platform after changes have been made constitutes acceptance of the updated terms.
- Governing Law
These Terms of Use are governed by the laws of Sri Lanka. Any disputes arising from these Terms or your use of the Platform will be subject to the exclusive jurisdiction of the courts of Sri Lanka.